Change Management Process Template
A change management process, from change request to closure. A request that fails technical review is returned with feedback to revise and resubmit. An approved change is assessed, scheduled and implemented; failed tests roll it back and restart the process, and passing tests lead to updated documentation and a closed request.
The process, step by step
The written procedure this diagram represents, in the order the steps happen.
- 1.
Submit Change Request
- 2.
DecisionTechnical Review
- If Not Approved, go to step 3 (Return with Feedback).
- If Approved, go to step 4 (Impact Assessment).
- 3.
Return with Feedback
- Revise & Resubmit: go to step 1 (Submit Change Request).
- 4.
Impact Assessment
- 5.
Schedule Change Window
- 6.
Implement Change
- 7.
DecisionTesting
- If Tests Fail, go to step 8 (Rollback Change).
- If Tests Pass, go to step 9 (Update Documentation).
- 8.
Rollback Change
- Restart Process: go to step 1 (Submit Change Request).
- 9.
Update Documentation
- 10.
Close Request
Who's involved
This template is a single flowchart without role lanes. When your document names who does each step, Docugram draws a lane for each role.